Inbox-heavy operations
Classify enquiries, draft replies, extract actions, prepare handoffs and keep humans in control of the messages that matter.
We audit, design and build custom AI agents around the repetitive work already costing your team time: email triage, document handling, reporting, handoffs and operational admin.
The first job is not choosing a model. It is deciding which workflow deserves automation and what controls it needs.
Repeated work, clear inputs, known outputs, sensible review points. Those are the workflows where AI agents create value without creating chaos.
Classify enquiries, draft replies, extract actions, prepare handoffs and keep humans in control of the messages that matter.
Turn PDFs, contracts, forms, receipts and attachments into structured data, summaries, checks and next-step tasks.
Prepare weekly reports, client updates, internal notes, spreadsheet checks and dashboard commentary from approved sources.
We trace the jobs your team repeats weekly: inbox processing, client updates, document checks, research, reporting and admin.
Every agent gets boundaries: data access, approval requirements, logging, escalation, retention and who owns the output.
The first implementation should be small enough to ship, measure and improve before it becomes part of normal operations.
We will decide whether it should become a prompt workflow, an integration, a managed agent, training, or nothing yet.
Yes, when the audit shows there is a clear job, data boundary, success metric and review path. We avoid generic agents with no owner.
Usually. The audit checks your email, document stores, CRM, spreadsheets and APIs before recommending a build path.
Sometimes simple automation is enough. When AI is needed, we design the reasoning, extraction or drafting layer around your existing systems.
Yes. Managed agents can include monitoring, prompt/version control, audit trails, monthly tuning and escalation rules.
Book the audit and leave with a practical automation map. If the answer is build, we can build. If not, you still have the plan.